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R.C.N. Solutions: Customer experience is a special job

It often happens that, during a customer visit or an installation, should they be Italian or international companies, customers tell extraordinary working life stories.

RCN Solutions had the pleasure to serve MEC srl, in Lissone, MB, Italy. The company’s name is composed by the initials of the surnames of the two owners, Mariani and Colnaghi.

Theirs is a historic glazier company, whose origins date back in 1952, when glass jobs were mainly manual and production software was not available. MEC’s development started in the Eighties and continued along the years, up to the present day with the third family generation.

Well equipped, cutting lines, CNC, straigh-edge machines, drilling and tempering, just to quote but a few, MEC is able to work on two or three shifts, according to production requirements and has followed the technological progress with attention, replacing machines, consistently improving the quality of its products. Located on a 12.000sqm production area, in a cardinal zone, where most part of the furniture workshops are positioned, MEC is specialized in glass for furniture, glass wardrobe doors, for kitchens, customized, manufactured on custom projects, and the company serves some of the the most important names of the Italian and international market, companies requiring top line quality products.

MEC is particularly sympathetic to programs of sustainability and for this reason, in 2009, before installing new technologies, the company decided to install automatic equipment for solid-liquid recycling and separation of water by means of manifolds and centrifuges.

Alessio Colnaghi, one of the MEC’s owners, is a dynamic person with a great knowledge of the market and explained that in the view of development, the owners have chosen an RCN laminating kiln (a Lammy System 210S, 2+2, size 2200x3800mm, equipped of one lifting platform, capacity Kg. 1000), in addition to one EVA-box with cutting system with four internal positions and one preparation table. A full optional dedicated to lamination allowing in-home production with faster service and accurate product to grant customers the promise for quality and delivery terms.
Moreover, EVA lamination allows coupling with other materials, not just mere glass to glass, but glass to marble or to stoneware, highly demanded in furniture and for interiors, and that will be one of the future proposals of MEC.

Even if not explicitly required, MEC decided to install the laminating line into a clean room, keeping the working area clean and tidy, with controlled air and temperature, thus responding to the production organization of the company based on accurate and detailed process control.

As a matter of fact, Lammy System is a very versatile laminating system, well adapting to all lamination needs since kilns have different optional among which the customer can choose to maximize production. The demand for laminating systems is increasing as glaziers are going to special products and they need machines for in-home production and quality control systems.

“I am very satisfied about the RCN’s kiln and about the service supplied upon installation,” said Alessio Colnaghi, very attentive to the internal training of his team face to the production systems. “The kiln in combination with the RCN’s interlayer, REVA BF, laminates in fast and efficient mode, thus I have to revised my volume forecast.”

From the smallest to the biggest size, glazier companies have a story to tell. The most part are family stories, stories of sacrifice, with different needs but several points in common, one in particular: the willingness to do and improve.

“We have a lot of things to do and develop. The idea is to dedicate a new department of semi-finished products, to make assembly service to our customers and install machines more and more technological to offer products with added value,” continued Alessio Colnaghi.

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