The growth and expansion that has completely transformed TUROMAS and made it a benchmark in the flat glass industry at an international level, requires dimensioning the technical structure both internally and externally to continue offering a quality after-sales service.
For this reason, within its factory in Spain, in 2018 TUROMAS organised a division to define the study programmes and to develop systems for certifying and updating specific skills for installing and maintaining any of its machines.
After-sales service has been and continues to be one of the keys to TUROMAS’ success. Having certified professionals among its authorised distributors of smart warehouses and glass cutting tables demonstrates TUROMAS’ commitment to ongoing improvement in the processes, machinery and service it provides to the glass sector.
The sales process does not end with the purchase and installation of a machine. Before, during and after the start-up, TUROMAS is fully committed to accompanying and helping each buyer. It is something that it has committed to since the first contact: trust to obtain a close relationship.
Spanish and Portuguese TUROMAS technicians, all certified
In spite of its international projection, TUROMAS commits to continue improving and remain the leading company in its main market (Iberian Peninsula). To be commercial delegate of TUROMAS in Spain and Portugal demands to be prepared to give not only a commercial advice, but a differentiating technical After-sales service.
During the last year, TUROMAS has technically trained and certified each and every one of its commercial partners in the Iberian Peninsula: Tecnicglass Solutions, Satecris, Adetec, Glasstek Suministros, S.L y JLE–J. Lemos Esteves.
Customers from the north, south, east and centre of Spain and Portugal therefore have a closer after-sales service at their disposal and are able to receive faster service and more efficient and direct support in the event of any problem complying with the high quality standards of TUROMAS.
In addition to assembly, maintenance or repairs, users from anywhere in Spain and Portugal can receive advice when purchasing all types of spare parts and consumables for their equipment.