Page 33 - Glass-Technology International no. 2/2018

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MAPPI 23 –26 OCTOBER 2018
INSTALLATIONS AT LTI

AND ROBINSON GLASS

During the installation of its tempering furnaces, one of Mappi’s
priorities is to minimize the impact on the customer’s production.
The decision for a capital investment in glass machinery is always
a fundamental moment for any glass company. When the invest-
ment in machinery is a tempering furnace, it is even more impor-
tant considering the deep impact it has on all the other processes
in the company, especially due to the intensive timing it requires
for installation.
When Mappi carries out an installation, it is able to shorten instal-
lation time because the main part of the machine – the heating
chamber – comes in a single preassembled piece and does need to
be assembled on site like many other tempering furnaces.
Customers receiving a Mappi furnace, do not just receive the best
technologies and the best components, they also receive excep-
tional customer care, with people at their service, who understand
and are truly committed to MCQ.
MCQ “Mappi Constant Quality” is the core of the company.
Every aspect of Mappi is focused on the customer: from design to
assistance, everything must consider quality as the main priority.
Mappi’s machinery and people are the expression of a way of liv-
ing that is focused on going beyond the perfection of glass because
Mappi’s known quality does not come from casual results, but
from the sum of many different factors. From the very first con-
tact, to the choice of the most suitable model, up to after-sales ser-
vice, and Mappi’s new Tab Service, the instant support service for GLASS
instant assistance that allows Mappi to be closer to the customer.
It is always a great pleasure for Mappi to receive letters thank-
ing the company and its employees and technicians, such as the
most recent email from LTI Smart Glass or Robinson Glass, UNLIMITED
two American glass fabricators, who are happy with the recent
installations.
“During the installation process, our technicians spent weeks very
close to our customers, they are our voice, our hands, our savoir-
Experience pure glass. Innovations, technologies,
faire, and we count on them to make Mappi’s vision and values
come to realization. applications, products, trends and know-how.
Only the best workers, not only in operational terms but also in
The global glass value creation chain is concentrated
savoir-faire, will be part of our Installation team. They will work
in one place – live and tangible.
side by side with our customers, so we have to guarantee a high
level of competence and experience,” explains Giulio Dalla Costa
– Mappi Technical Service Manager.
Nowhere else, only here at the world’s leading trade
Every single part, each component, and every person who works
for Mappi is responsible for the fair glasstec. Be part of it!
excellence of the brand, in line with
the standard of the solutions that the
company offers on the market, for Find out more:
25 years Mappi has been a leader in
glasstec-online.com
tempering furnace production.
This year is Mappi’s 25th anniversary
in the glass industry, thanks to the
company’s passion, commitments,
and innovation.
Messe Düsseldorf GmbH
P.O. Box 10 10 06 _ 40001 Düsseldorf _ Germany
Tel. +49 (0)2 11/45 60-01 _ Fax +49 (0)2 11/45 60-6 68
www.messe-duesseldorf.de