Page 16 - Glass Machinery Plants & Accessories no. 4/2017

businessnews

www .g lassonline.com

TIAMA training programs, presence, is one
services contracts and of our strongest
rd
3 EDITION OF TIAMA’S hotline packages. added-value and we
It was also a great will definitely continue
SERVICE SEMINAR opportunity to celebrate to support all of our
team spirit, meet or products’ performances
Support being central Thailand, Iran, Turkey, discover new team-mates and maintenance
to its range of solutions, Russia, China, the from around the world with local specialists”
Tiama just hosted the USA, the UAE, supporting glassmakers highlights Paulo
third edition of a two-day Costa Rica, UK, Italy, locally, and to exchange Pereira, the global
Seminar with the aim to Spain, Germany field experiences based Tiama After-Sales
improve Services offered and more! on different cultures, manager.
to its customers through The two-day program habits… Starting now, Tiama
several workshops. was filled with workshops “We are perfectly aware is looking to add 12
The seminar succeeded and presentations of that Customer Service, additional Customer
in gathering most of the the growing service based on a truly local Support Engineers.
worldwide Tiama Service portfolio, highlighting the
department which latest novelties such as
represents nearly 60 SPOCs (Small Private
experts coming from 21 Online Courses), on-line
countries, such as Egypt, simulators, new tailored

glass machinery plants & accessories 4/2017
14