Page 36 - Glass-Technology International no. 6/2017

PRODUCTION
AND TECHNOLOGY

REMOTE
CONNECTION
The innovative charac-
ter of Cugher’s solutions
has also declined in this
regard: through a remote
connection service with
the machine, Cugher pro-
vides real-time software
intervention by providing a
very useful tool to the end
user, that can be available
together with the machine
or line purchased.
The remote connection
that Cugher offers to cus-
tomers is a virtually se-
cure VPN (virtual private
network) connection:
anywhere in the world the
line is located, an internet
connection is enough to
allow Cugher Software En-
gineers to operate directly
by remote, resolving 80 per
cent of support requests.
The remote connection al-
lows Cugher engineers to
intervene promptly to as- This type of remote sup- PREDICTIVE the continuous checking of
sist and support the cus- port via internet connec- MAINTENANCE the production quality are
tomer if incorrect settings tion (for the operation it SOFTWARE obtained.
or incorrect recipe param- is necessary to connect the Aside from remote sup- Through a remote inter-
eters or unsuitable opera- machine to an Ethernet port, Cugher is implement- face, the process and main-
tions are entered with con- port) could be perceived ing predictive maintenance tenance data can be made
sequent alarm occurrence, by the customer as a weak software to anticipate any available to the company
thus providing an immedi- point to the confidentiality machine service requests information system and
ate problem solving and a protection of company’s through usage statistics used for programming and
considerable cut-off of the sensitive data. Cugher (standard maintenance planning of production.
line downtime, safeguard- guarantees total safety of warnings such as: lubri-
ing productivity. From intervention procedures cation, IR/UV lamp re-
remote, it is possible to through an exclusive ac- placement, filter cleaning/
Cughe
adjust the printing param- cess to the PLC of which change, verification of belts Cugher Glass Srl
eters: speed, pressure, cen- the machine is equipped. and carpets tensioning).
tering and pre-centering of The Italian company works The production line is pre-
glass and any other avail- with multinational corpo- arranged with a software
able function. In addition, rations that have strict se- interface that allows access
the VPN access is useful curity policies and regular- to process data. In this way Via G. di Vittorio, 70
for subsequent upgrading ly rely on Cugher’s remote the necessary data for the 20026 Novate Milanese (MI) - Italy
of software functions. software interventions. line maintenance and for Tel.: +39 - 02 - 66207762
Fax: +39 - 02 - 66202917
E-mail: info@cugher.com
www.cugher.com

34 Glass-Technology International 6/2017