Page 43 - Glass Machinery Plants & Accessories no. 6/2017

what to use from the system – there were two people working at
which we upgrade the system
and correct anything that needs
to be corrected. Last but not
least, we do training on the new
functionalities of the upgraded
system, so that they are informed
on how and why we have made
these changes. The customer can
then decide which changes and
developments he wants to use.
Just imagine this system – it is so
full of know how that maybe you
don’t really need to use every-
thing. And this is why we give our
clients the possibility to choose
what they want to use. And, of
course, we can also ‘hide’ some
functionalities for them.
Many of our customers start
out using the basic version of our
software and later they start to
ask us to integrate other func-
tions. And what is surprising for
them is that when they ask us
how much it costs we say: “noth- at the beginning and how many people
ing, it’s already in the system!”
They are the people in charge of
deciding what to use, what they the company. Right now there are
need and what they don’t want 25 people working and developing
to activate. Too much informa- at Vertech', plus three external col-
tion can be very confusing so we laborators. So all together there are
prefer to let them decide. 28 people. Today we have an office
An example of this took place in Italy at Avigliana, near Turin, an
in Thailand in September this office in Mexico at Durango, and
year when we activated two or an office in the US at Fishers.
three functionalities for one of We are also looking to hire a
our clients. person in Italy as well as three
new people in France – two new
GMP&A: Who are your typical custo- developers and one implementa-
mers? Big or small glassworks? tion engineer.
Vertech': We have one customer So we are continuing to grow.
for example, with one furnace
and three lines (in Angola), and GMP&A: What about news and deve-
we also have a customer with four lopments for this year? What could be
furnaces and 17 lines (Sisecam in the next step for you and your software?
Turkey). This is the range. Vertech': The next step for us
could be the development of the
GMP&A: You’re speaking about glo- software by renewing some of the
bal operations here: Africa, the Far East, modules, which we are actually
the United States. Is there any country doing right now. We are prepar-
where you are not present? ing a new module for quality that
Vertech': Yes, unfortunately we we already have in the system
are not in Australia. This could with a completely new technol-
be because the glass market is too ogy a new ‘skin’, new colours and
small or because the market is new graphics. This module will
decreasing. In fact we have never be offered to our customers dur-
been there, we have never visited ing the programmed upgrades
glassworks there, but we have that we do.
just met with companies at trade We will be upgrading this in
events, or communicated with three customers in November this
them by email and so no. year. O
Our software is for hollow glass
such as bottles, jars and special
containers such as those for the
perfume sector, but also for glass
tubes. In Italy, companies produc-
ing tubes and tableware are using
our software. And, of course, our
software is also used for the phar-
ma glass sector.
It is not, however, suitable for
the float glass sector as the float
glass process is completely dif-
ferent.
This is the only exception. VERTECH’
GMP&A: Let’s go back to the begin-
Campus SaoneOr - 11, rue Alfred Kastler
nings of your company – 22years ago. 71100 Chalon-sur-Saône - France
How many people worked at Vertech' Tel: +33 - 3 - 85981917
Fax: +33 - 3 - 85981918
Email: sales@vertech.eu
are there now? www.vertech.eu
Vertech': At the start, in 1995,
glass machinery plants & accessories 6/2017
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