Page 45 - Glass Machinery Plants & Accessories no. 6/2017

ight since its founding,
the philosophy of KYP has
Ralways been based on a
number of pillars, namely:
t Customer service comes first
t Our quality should be a role
model
t Innovation and technology
should serve to produce more
and better
After sales service is fundamental

CUSTOMER SERVICE
COMES FIRST
From the very first contact
between the client and KYP, we
try to make the client feel at
home, in order to facilitate all
the interactions they may require
from us. Knowing how to listen
to what the client needs is impor-
tant in order to provide the best
solutions.
We believe that a relationship
should not be established as it is
typically carried out between a
client and a supplier. We believe
more in a relationship as partners,
where there is a mutual benefit,
and therefore, where there are
common objectives, which will
serve as a pillar and base to work
together.
OUR QUALITY SHOULD
BE A ROLE MODEL
At KYP we are prepared to
offer a product with the highest
performance, always using the
latest technology and the finish-
ing that is best adapted to our
clients’ needs.
Quality has always been an
‘obsession’ for us. Quality does
not come about by chance, but
thanks to hard work and devo-
tion. We believe that our clients
must have the maximum confi-
dence that products from KYP
will satisfy them as expected,
and even surpass their expecta-
tions. For this reason, we have
provided our technical team with
the appropriate training and tools
to ensure a product of the highest
quality.

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